Tenant Communication

Communication can enhance your tenancy by letting Aloe Property Management know what you need.

Use the telephone, email or written correspondence to contact us. What is important is that you DO contact us when you need assistance.

Telephone Calls During Office Hours

During regular office hours we strive to have a live person to answer your call. Your management team may not be available or in the office and you may need to leave a voice message. When you speak to someone or leave a voice message, please state the reason for your call so that someone can assist you with the information you need.

Voicemail

During the day, if you reach our voice mail system, please leave a message complete with your name and the telephone numbers where Aloe can reach you, both day and evening. Someone will return your call as soon as possible. The benefit of a voicemail system is the ability to leave a message twenty-four hours a day, seven days a week

Email/Text Messages

Email and Texting is a great way to communicate and enables your management team to contact you quickly and efficiently and, when needed, send you important information. Please note that communication by email is encouraged.

Maintenance Requests

Please remember that all maintenance requests must be in writing unless it is an emergency. This is in your rental agreement. You can access a maintenance request online through your Tenant Portal.

Aloe Property Management Website

Aloe stays current with business technology. The website www.aloepm.com, contains important information for tenants. Visit it regularly to use the Tenant Services section.

General Office Information

Mailing Address:

Aloe Property Management

14817 E Chandler Heights Rd,

Chandler, AZ 85249