Q. What if I sign a lease and decide not to move in?

A. You will be subject to the lease and pay a lease break fee.

Q. I paid more than $1500.00 for earnest deposit, but the lease only shows $1500.00.

A. The required earnest deposit is $1,500 to secure the property. You may pay more if you’d like, but only $1,500 will be reflected in the lease. Any amount paid over $1,500 will be refunded if you choose not to move forward, but the $1,500 is non-refundable. This deposit is applied toward your total move-in costs, and your resident portal will always show your accurate remaining balance.

Q. What documents do I need before signing?

A. You’ll typically need a valid photo ID, proof of income, completed rental application, and approved renter’s insurance.

Q. Can I review the lease before signing?

A. Absolutely! We encourage you to review the entire lease and ask any questions before signing. View a copy here: Copy of Lease Agreement

Q. Do all tenants and occupants need to sign?

A. Yes. Every legal adult (18+) living in the home must sign the lease.

Q. How long do I have to sign the lease once it’s sent?

A. Leases must typically be signed within 24–48 hours of approval unless otherwise noted.

Q. How do I sign the lease?

A. We send leases electronically via Aptly. You’ll receive an email with a secure link to review and sign online. One will be sent to each individual’s email on the lease.

Q. Can I sign the lease electronically?

A. Yes! All of our leases are signed electronically for your convenience.

Q. What if I don’t understand a section of the lease?

A. Contact our team before signing. We’re happy to explain any section in detail.

Q. Can I make changes to the lease before signing?

A. Please reach out to us before signing if you’d like to request adjustments. All changes must be approved in writing.

Q. Do I need to pay move-in funds before or after signing?

A. Move-in funds must be paid before keys are released. You’ll receive instructions with your lease packet. It will be after signing.

Q. When will I get my signed copy?

A. Once everyone signs, you’ll receive an email with a downloadable PDF copy for your records.

Q. How do I set up utilities?

A. We’ll provide instructions in your lease packet. It’s your responsibility to set up utilities before your move-in date.

Q. When is my first rent payment due?

A. The due date is listed in your lease, but it’s typically on or before your move-in date. Then rent is due on the 1st day of every month.

Q. Where do I pick up my keys?

A. After signing the lease and paying move-in funds, we’ll send you instructions on how to collect your keys or access codes at 9am for a 10am lease start.

Q. What if I need to add or remove a roommate after signing?

A. Contact us first. We may need to run additional screenings and prepare a lease addendum.